September 12, 2014 | permalink
Fast Company’s Lydia Dishman offers her take on my story in the new issue of Harvard Business Review (written with Ben Waber and Jennifer Magnolfi).
Forget what you know about how to maximize productivity.
That includes knowing which tasks can be breezed through with the help of a playlist, or exactly when to down that cup of coffee (or switch to another beverage) and when to mindlessly surf the web.
According to a new report published in Harvard Business Review, the key to unlock the greatest productivity isn’t necessarily in the hands of the individual employee. Rather, authors Ben Waber, Jennifer Magnolfi, and Greg Lindsay posit that chance and face-to-face encounters are the way anyone working in the knowledge economy is going to improve performance. That’s in spite of technology that keeps us “connected,” even when we work remotely.
Dishman was kind enough to quote me opining on the invisible social networks within organization and how the combination of data and workspace design can reveal and enhance them:
“One thing I’m finding is the notion there are a lot of informal social networks inside of organizations,” says Lindsay. From chat rooms like Yammer and Slack to actual gatherings in a break room, these communication networks have the potential to reveal a lot more about the employees than an org chart.
He cites the work of Ronald Burt at the University of Chicago, who discusses “structural holes” in organizations. By studying informal communication, Burt’s been able to show how people who straddle different groups are actually more powerful than their titles would suggest. “How many years before they redesign [the organizational hierarchy],” he muses.
» Folllow me on Twitter.
» Email me.
» See upcoming events.
Greg Lindsay is a generalist, urbanist, futurist, and speaker. He is a non-resident senior fellow of the Arizona State University Threatcasting Lab, a non-resident senior fellow of MIT’s Future Urban Collectives Lab, and a non-resident senior fellow of the Atlantic Council’s Scowcroft Strategy Initiative. He was the founding chief communications officer of Climate Alpha and remains a senior advisor. Previously, he was an urban tech fellow at Cornell Tech’s Jacobs Institute, where he explored the implications of AI and augmented reality at urban scale.
January 31, 2024
Unfrozen: Domo Arigatou, “Mike 2.0”
January 22, 2024
The Future of Generative AI in Architecture, Engineering, and Construction
January 18, 2024
The Promise and Perils of the Augmented City
January 13, 2024
Henley & Partners: Generative AI, Human Labor, and Mobility
----- | January 22, 2024
The Future of Generative AI in Architecture, Engineering, and Construction
----- | January 1, 2024
----- | August 3, 2023
CityLab | June 12, 2023
Augmented Reality Is Coming for Cities
CityLab | April 25, 2023
The Line Is Blurring Between Remote Workers and Tourists
CityLab | December 7, 2021
The Dark Side of 15-Minute Grocery Delivery
Fast Company | June 2021
Why the Great Lakes need to be the center of our climate strategy
Fast Company | March 2020
How to design a smart city that’s built on empowerment–not corporate surveillance
URBAN-X | December 2019
CityLab | December 10, 2018
The State of Play: Connected Mobility in San Francisco, Boston, and Detroit
Harvard Business Review | September 24, 2018
Why Companies Are Creating Their Own Coworking Spaces
CityLab | July 2018
The State of Play: Connected Mobility + U.S. Cities
Medium | May 1, 2017
Fast Company | January 19, 2017
The Collaboration Software That’s Rejuvenating The Young Global Leaders Of Davos
The Guardian | January 13, 2017
What If Uber Kills Public Transport Instead of Cars
Backchannel | January 4, 2017
The Office of the Future Is… an Office
New Cities Foundation | October 2016
Now Arriving: A Connected Mobility Roadmap for Public Transport
Inc. | October 2016
Why Every Business Should Start in a Co-Working Space
Popular Mechanics | May 11, 2016
Can the World’s Worst Traffic Problem Be Solved?
The New Republic | January/February 2016